Get in touch
One inbox, read by a real person. There's no ticket system and no phone tree.
Email us
support@boardsideapparel.comWe aim to reply within one business day. Include your order number if you have one.
What to include
Something's wrong with an order
Send your order number and a photo of the problem. Defects, misprints, and transit damage get a free reprint within 30 days of delivery — or a refund where a reprint can't put it right — with nothing to send back. The details are in Shipping & Returns.
A design got turned down
Tell us what you were trying to make. We'll explain which rule it hit and what would work instead. If it was refused after you paid, you were already refunded automatically.
Your account or your data
Sign-in trouble, or a request to see, correct, or delete your data. Email from the address on your account so we can verify it's you — see the Privacy Policy.
Gear for a league or tournament
Kitting out a whole league, running a tournament, or need more pieces than the site is built for? Tell us roughly how many and by when, and we'll work it out with you directly.
An intellectual property concern
If you believe something on this site infringes your rights, email us with the design or product, what it infringes, and proof you hold the rights. Every design is human-reviewed before printing, but if something got through we want to know.
Boardside is operated by Rice Technical Consultants LLC. Before you write, the FAQ answers most questions about how designing and ordering work.